BSB40520_Cert IV

COURSE DESCRIPTION

Developing confident, empathetic, supportive leaders for individuals and teams in uncertain times. 

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.

Set against the backdrop of modern day Australia and drawing on a variety of enterprise and industry contexts, we introduce learners to a broad range of knowledge and skills to refresh and accredit their management skills. 

This course has a broad focus on emerging and traditional leadership topics, including emotional intelligence, the value of diversity, wellbeing support, coaching and mentoring, operational requirements, and workplace tools for leading difficult conversations, among other unique challenges of a post-pandemic work environment.

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UNITS OF COMPETENCY

To attain a Certificate IV in Leadership and Management, you will need to complete 12 units, comprising 5 Core Units & 7 Elective Units.

Core Units

BSBLDR411 Demonstrate leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

BBLDR413 Lead effective workplace relationships

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

BSBOPS402 Coordinate business operational plans

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

BSBXCM401 Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

BSBXTW401 Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

Elective Units

BSBLDR412 Communicate effectively as a workplace leader

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

The unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBWHS411 Implement and monitor WHS policies, procedures and programs

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

BSBCMM412 Lead difficult conversations

This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.

The unit applies to individuals who may work as managers and leaders, and are required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations.

BSBPEF502 Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

TAEDEL404 Mentor in the workplace

This unit describes the skills and knowledge required to establish and develop a professional mentoring relationship with an individual in a workplace.

It applies to workplace supervisors or other work colleagues who work under limited supervision and who have responsibility for mentoring one or more individuals in the workplace. This may include, but is not limited to, those who mentor an apprentice or trainee employed by, or undertaking a work placement within, an organisation.

BSBLDR521 Lead the development of diverse workforces

This unit describes the skills and knowledge required to lead the development of a diverse workforce. It covers supporting and engaging with a diverse workforce to maximise the benefit of diversity to the organisation.

The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context.

PSPGEN029 Value diversity

This unit describes the skills required to value diversity in the workplace. It includes promoting the benefits of diversity and contributing to diversity outcomes.

This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would be working independently, possibly supervising others, performing complex tasks in a range of familiar contexts.

COURSE DURATION & MODE

Learners are expected to complete this course with all the required learning and assessment within six (6) months.

This course can be completed entirely by self-paced online learning supported by virtual interactions as required.

You will also need the support of your workplace or colleagues to complete practical assessment tasks, which includes activities like communication planning and implementing operational improvements.

Learners are also invited to enroll in one of our linked short courses for practical skills-based training, which covers learning material in this Certificate and offers an industry-based, real-world capstone to the Certificate IV or Diploma.

Check out Becoming a Diversity Champion, Mentoring and Coaching Fundamentals or Leading for Wellbeing for more information.

A range of assessment methods including (but not limited to) written tasks, case studies, roleplays and simulations, research, presentation/observation, projects and practical tasks.

Students may progress to the Diploma of Leadership and Management or any other relevant business or management qualification.

COURSE ENTRY REQUIREMENTS

  • Must be 18 years of age or over
  • Completed Year 12, HSC or equivalent. However, you can also enter this qualification by transitioning from BSB40215 Cert IV in Business, BSB30120 Cert III in Business, or BSB42015 Certificate IV in Leadership and Management, or with demonstrable and relevant vocational experience.
  • Other entry requirements apply. Refer to Fee/Other Entry Requirements/Application section.