Contemporary Investigation Framework

From Punishment to Purpose: A New Model for Investigations.

Modern investigations are plagued with challenges: counter-complaints, regulator expectations, gathering evidence under multiple concurrent frameworks, worker and representative behaviours, and much more. Communication, evidence-gathering, timeliness and thoroughness are harder than ever, and once the dust has settled, the investigation can leave the environment worse than it was before.

This course provides a comprehensive framework for the entire process, taking you from the first notification of an issue, to the post-investigation restoration of relationships and culture. It offers a way to meet the requirements of all investigation frameworks within one process, to minimise double-handling and re-traumatisation risks. Our framework is suitable for matters involving safety incidents, misconduct, regulatory non-compliance, psychosocial matters, workers compensation cases, safeguarding and reportable matters, and much more. This approach will help your workplace to make a philosophical shift away from punishment and towards learning, improving safety, culture and outcomes for all involved.

Whether you’re an HR professional, safety advisor, internal investigator, framework designer, case manager or executive with oversight responsibilities, this course will strengthen your investigative capability — and help you respond with care, clarity and confidence.

After completing this course, learners will be able to:

Analyse the risks, relationships and regulatory expectations that shape modern workplace investigations.
Apply a unified investigation framework that accommodates multiple concurrent processes (e.g. safety, misconduct, performance, integrity, safeguarding).
Identify and assess immediate support needs and safety risks when receiving disclosures or reports.
Build and shape parties’ understanding, expectations and responsibilities ahead of the process.
Conduct effective initial assessments, using structured tools such as information-gathering matrices, decision criteria, and root cause analysis models (e.g. ICAM).
Coordinate and collaborate for multi-disciplinary investigation processes, including case management, evidence tracking, and communication management.
Draft robust and defensible particulars and allegations that align with the requirements of multiple legislative and policy frameworks.
Plan and conduct trauma-informed interviews with multiple parties, including complainants, respondents and other witnesses.
Ensure procedural fairness with a principled, realistic approach.
Interpret and integrate diverse forms of evidence to make sound findings, identify systemic issues, and generate meaningful organisational learnings.
Develop practical and culturally safe post-investigation strategies, including restoration, aftercare, and preventative actions.
Minimise double-handling and re-traumatisation by embedding early planning, coordination, and values-aligned process design.
Shift organisational thinking from punitive responses to restorative, systems-aware approaches that improve long-term culture and safety outcomes.

Private Course

Duration: One day or two day options available 9:30 AM – 4:30 PM
Delivery Mode: In person or virtual workshop
Class size: 4 – 25 learners
Course Fee: $4,600 plus GST per day (all added costs are exclusive of the course fee)

Public Course

Duration: One day 9:30 AM – 4:30 PM
Delivery Mode: Virtual workshop
Course Fee: $1,900 plus GST per student. Groups of 3 students or more enrolling together each get a 10% discount

Public sessions:

17 September 2025
6 November 2025

Enrolments close 8 business days prior to the delivery date. To sign up, just send us an email.

Once your enrolment has been confirmed, if you need to withdraw you must do so at least ten days prior to the course commencement. Any learners who wish to withdraw, cancel or reschedule their place after this time will be subject to our refund policy.