Safety incident investigations work differently to misconduct or regulatory investigations. They require excellent knowledge of safety frameworks, a strong focus on systems and environment, and often, technical knowledge.
Experienced workplace, insurance or regulatory investigators already have plenty of skill and knowledge in investigation techniques. This course provides an efficient, practical program for adapting those skills to the safety process, covering a broad range of traditional techniques in just one day.
As safety and misconduct managers increase collaboration on psychosocial risk management, this program of cross-training helps broaden practitioner capability and expand organisational resources for responding to incidents.
This course assumes learners have existing knowledge of the misconduct, claims or regulatory investigation process, and experience of at least one or two cases. If learners do not meet this prerequisite, just let us know and we can adapt the course to suit.
Course Outline
- The safety framework
- Getting the most out of the safety investigation
- Stakeholders, rights and obligations in safety investigations
- Scoping and planning: safety investigation approaches
- Evidence gathering: safety investigation approaches
- Incident analysis models: including ICAM, STEP, MORT, HFACS, 5Whys, Root Cause Analysis, Swiss cheese, PEEPO, etc
- Safety investigation documentation and actions