{"id":4444,"date":"2022-12-29T07:38:42","date_gmt":"2022-12-28T21:38:42","guid":{"rendered":"https:\/\/www.wiseworkplacetraining.com.au\/?page_id=4444"},"modified":"2024-03-19T16:25:05","modified_gmt":"2024-03-19T06:25:05","slug":"cpp30619-investigative-services","status":"publish","type":"page","link":"https:\/\/www.wiseworkplacetraining.com.au\/cpp30619-investigative-services\/","title":{"rendered":"CPP30619 Certificate III Investigative Services"},"content":{"rendered":"
[vc_row][vc_column][vc_single_image image=”3357″ img_size=”1200×250″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1614650340774{margin-top: 30px !important;}”][vc_column width=”5\/6″ css=”.vc_custom_1630970152805{padding-bottom: 20px !important;}”][vc_column_text]Private investigation is a unique and evolving field which has seen consistently high demand for new talent over the last decade. Investigators work as individuals or as contractors to investigation firms, servicing insurers, lawyers and other clients to gather information so these clients can make informed decisions about the application of their policies and processes. Investigators need excellent people and (written and verbal) communication skills, very good self organisation and time management, and an analytical mindset. The Certificate III Investigative Services teaches a methodology and practice standards to help channel these skills into compliant, top quality investigations.<\/p>\n
This is a qualification for investigators, responsible for factual investigation and inquiry work or covert surveillance operations. The aim of this course is to develop your practical skills and processes for effectively conducting investigations in the private sector in Australia. Investigators operate under limited supervision and use discretion and judgement to search for information about a person\u2019s character, actions or work and gather evidence that may be used in court.<\/p>\n
Occupational titles may include:<\/p>\n
This qualification provides occupational specialisations in factual investigation and surveillance, and a pathway to further learning and work in investigations management.<\/p>\n
Investigators undertaking surveillance operations are required to operate a surveillance vehicle in compliance with road and traffic laws.<\/p>\n
This course is suitable for:<\/p>\n
This qualification is required to obtain an investigation licence from your state’s issuing body (usually the police), often requiring specific units. Prospective investigators also need to complete other checks to receive a licence which are determined by each state body, and separate fees will apply.<\/p>\n
View your state’s licence training requirements <\/strong>(the following links take you to external websites):<\/p>\n Tasmania<\/a><\/p>\n South Australia<\/a><\/p>\n Victoria<\/a> –\u00a0note: your Cert III must be no more than 12 months old to obtain a licence in Victoria, and it must be issued by an approved provider like Wise Workplace Training.\u00a0<\/em><\/p>\n Western Australia<\/a>\u00a0<\/em><\/p>\n Northern Territory<\/a><\/p>\n Queensland<\/a><\/p>\n New South Wales<\/a> – note that these requirements have recently changed.\u00a0<\/em><\/p>\n Australian Capital Territory – currently no requirement for training to obtain an ACT licence, but a NSW licence is often preferred by clients.<\/p>\n We offer two modes to complete the course:<\/p>\n Each program is the same price, and learners can move between the options to suit their needs during the study period. Contact us to view the upcoming schedule of classes.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][vc_single_image image=”2255″ img_size=”165×135″ alignment=”right”][\/vc_column][\/vc_row][vc_row][vc_column] This unit specifies the skills and knowledge required to work effectively in investigative services. It includes interpreting and applying legal and procedural requirements governing investigative services, understanding regulatory powers provided under the legislation and acts and omissions that comprise non-compliance or offences. It also includes contributing to positive workplace relationships with colleagues and clients, modelling high standards of performance and developing and maintaining competence in investigative services.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3027 Develop investigation plans”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to develop and document an investigation plan. It includes scoping investigation parameters, selecting investigation methodologies based on factual and surveillance techniques, and ensuring legal compliance for investigative and evidence collection processes.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3028 Investigate and locate subjects”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to locate subjects using investigative search techniques. It includes researching the subject\u2019s background information and possible whereabouts, searching open source intelligence, databases, public records and documentation, and identifying and following leads to trace and locate the subject.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3029 Provide quality investigative services to clients”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to provide quality investigative services to clients. It includes identifying client needs and preferences and negotiating to offer factual or surveillance investigation options to meet client requirements. It includes delivering and monitoring investigative services, gathering and organising investigative evidence, and implementing contingency measures to respond to problems and changing circumstances. The unit requires reviewing client satisfaction, handling complaints and using feedback as the basis for improved service delivery.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPSEC3124 Prepare and present evidence in court”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to prepare and present evidence in court.<\/p>\n It requires<\/p>\n It applies to people working independently or under limited supervision as members of a security team.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607745614791{margin-top: 30px !important;}”][vc_column] This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.<\/p>\n This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.<\/p>\n The skills in this unit must be applied in accordance with Commonwealth and State\/Territory legislation, Australian\/New Zealand standards and industry codes of practice<\/em>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”BSBESB305 Address compliance requirements for new business ventures”][vc_column_text]<\/p>\n This unit describes the skills and knowledge required to source advice and specialist services to assist in addressing business compliance relating to regulatory, taxation and insurance requirements.<\/p>\n The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”PSPSEC009 Handle sensitive information”][vc_column_text]<\/p>\n This unit describes the skills required to receive, deal with, maintain and dispose of sensitive information.<\/p>\n This unit applies to those working in a security role where they would receive, deal with and maintain sensitive information.<\/p>\n The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.<\/p>\n Those undertaking this unit would generally work independently, as part of a team and with occasional supervisory responsibilities. They would perform complex tasks in a range of familiar and unfamiliar contexts.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”PSPCRT007 Compile and use official notes”][vc_column_text]<\/p>\n This unit describes the skills required to keep notes and use them to give evidence in court, prepare statements and compile reports, including incident reports. It includes applying knowledge of the essential elements of note taking, statement and report preparation; and legislative and organisational requirements for the structure and content of official reports.<\/p>\n This unit applies to those working within the court system operating under procedures set by the court.<\/p>\n The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those set by the court.<\/p>\n Those undertaking this unit would generally work independently with occasional supervisory responsibilities. They would perform complex tasks in a range of familiar and unfamiliar contexts.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”PSPREG006 Produce formal record of interview”][vc_column_text]<\/p>\n This unit describes the skills required to produce formal records of interview. It includes preparing for, conducting and record interviews.<\/p>\n This unit applies to those working in public sector roles conducting regulatory activities.<\/p>\n The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to WHS and environment in the context of conducting interviews.<\/p>\n Those undertaking this unit would work independently, performing routine tasks, in a range of contexts including some that are unfamiliar or unpredictable.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3030 Conduct factual investigations”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to conduct factual investigations. It includes conducting desk-based research and using communication skills to conduct interviews and meetings and take statements to record factual information. The unit requires evidence collection and compliance with evidence management principles.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3031 Conduct interviews and take statements to support investigations”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to acquire information by interview and take statements to support an investigation. It includes following plans, protocols and procedures to conduct interviews, questioning interviewees to obtain and record facts and details of physical evidence presented, and taking statements in the required legal format.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3032 Develop factual investigation reports”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to document and present comprehensive information gathered through factual investigation. It includes compiling and presenting information and evidence in the required format and verifying its accuracy and reliability according to chain of custody and rules of evidence requirements.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3033 Conduct covert surveillance operations”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to conduct covert surveillance operations using mobile or static surveillance techniques on foot and while operating a vehicle. It includes selecting surveillance methods, equipment, sites and routes, and applying contingency options where surveillance integrity is compromised. The unit requires evidence collection and compliance with evidence management principles.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3034 Organise and operate surveillance vehicles”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to conduct covert surveillance operations using mobile or static surveillance techniques that may include operating a surveillance vehicle. It includes selecting surveillance methods, equipment, sites and routes, and applying contingency options where surveillance integrity is compromised. The unit requires collection of evidence and compliance with admissibility rules.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPINV3035 Develop surveillance investigation reports”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to document and present comprehensive information gathered through covert surveillance. It includes compiling and presenting information and evidence in the required format and verifying its accuracy and reliability according to continuity of evidence and rules of evidence requirements.<\/p>\n A person working at this level would be expected to take responsibility for organising and completing tasks assigned to them without close supervision.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607745439159{margin-top: 20px !important;}”][vc_column] This unit describes the skills and knowledge required to research and develop business plans for achieving business goals and objectives.<\/p>\n The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”BSBESB402 Establish legal and risk management requirements of new business ventures”][vc_column_text]<\/p>\n This unit describes the skills and knowledge required to identify and comply with legal and risk management requirements of the business or new business venture, including negotiating, creating and planning for legal contracts used within the business, where required.<\/p>\n The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”CPPSEC3101 Manage conflict and security risks using negotiation”][vc_column_text]<\/p>\n This unit specifies the skills and knowledge required to manage conflict and security risks using negotiation techniques.<\/p>\n It includes:<\/p>\n It applies to people working independently or under limited supervision as members of a security team.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”FNSMCA303 Serve legal process”][vc_column_text]<\/p>\n This unit describes the skills and knowledge required to investigate and analyse client requirements for preparing legal documentation and serving legal processes.<\/p>\n It applies to individuals who are required to serve legal process as part of their role as a mercantile agent within financial services organisations of any size or location.<\/p>\n [\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607745555807{margin-top: 40px !important;}”][vc_column] It is expected that candidates will complete this course with all the required learning and assessment within six (6) months, however every enrolment is for a 12 month (1 year) period.<\/p>\n Extensions can be granted for exceptional circumstances on a case-by-case basis up to a maximum of two (2) years.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-file-alt” add_icon=”true” title=”Delivery Mode” tab_id=”1607739142500-aa19e0ea-113f091f-e1d6″][vc_column_text]This course can be completed entirely online at your own pace, supported by virtual workshops and interactions. All learners can access our live sessions for assessment support in regards to conducting interviews, and service and surveillance tasks. Wise Workplace Training can provide this support via our partner organisations, along with employment pathways, where required. These assessments can also take place under the supervision of a workplace supervisor<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-edit” add_icon=”true” title=”Assessments” tab_id=”1607745926370-f0740180-59b5091f-e1d6″][vc_column_text]A range of assessment methods including (but not limited to) written tasks, case studies, roleplays and simulations, research, presentation\/observation, projects and practical tasks.<\/p>\n If you choose to study online, presentation \/ observation and practical assessments can be completed using a range of methods:<\/p>\n The specific practical tasks you will undertake may include:<\/p>\n Contact us to find out more.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-dollar-sign” add_icon=”true” title=”Fees” tab_id=”1631276741023-3071cf4f-e703″][vc_column_text]Full fee: $1,800<\/strong><\/p>\n Deposit: $900<\/strong><\/p>\n All enrolments start with a deposit of $900, with the remaining fees to be charged in a second instalment.<\/p>\n Recognition of Prior Learning (RPL) & Credit Transfer (CT)<\/strong>: are available, starting at $900. Fees vary depending on the number of units you can achieve.<\/p>\n Extension<\/strong> to the course duration beyond the maximum period of two years will accrue additional charges per unit.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-graduation-cap” add_icon=”true” title=”Pathways” tab_id=”1607745965961-8993d5fb-a48b091f-e1d6″][vc_column_text]On successful completion of this course, students may choose to undertake Certificate IV Government Investigations or any other relevant diploma level qualification that supports their career pathways.<\/p>\n Learners who demonstrate competency in investigations may be invited to discuss employment options within Wise Workplace Training’s corporate Group. All learner information will be handled according to the utmost standards of professionalism, integrity and our privacy policy<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607740217591{margin-top: 20px !important;}”][vc_column]Learning modes<\/h3>\n
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Units of Competency<\/h2><\/div><\/div>[vc_column_text css=”.vc_custom_1697756587046{margin-top: 20px !important;}”]To attain a Certificate III Investigative Services, you will need to complete 5 Core Units & 11<\/strong>\u00a0Elective Units.\u00a0<\/strong>Our chosen units have been selected to meet police licencing requirements in as many states and territories as possible, but other units can be swapped as needed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607745439159{margin-top: 20px !important;}”][vc_column]
Core Units<\/h2><\/div><\/div>[vc_accordion active_tab=”0″ collapsible=”yes” title_size=”h6″][vc_accordion_tab title=”CPPINV3026 Work effectively in investigative services”][vc_column_text]<\/p>\n
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Elective Units (main stream suitable for most learners)<\/h2><\/div><\/div>[vc_accordion active_tab=”0″ collapsible=”yes” title_size=”h6″][vc_accordion_tab title=”HLTWHS003 Maintain work health and safety”][vc_column_text]<\/p>\n
Alternative Units (to suit specific licencing requirements)<\/h2><\/div><\/div>[vc_accordion active_tab=”0″ collapsible=”yes” title_size=”h6″][vc_accordion_tab title=”BSBESB401 Research and develop business plans”][vc_column_text]<\/p>\n
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Course details<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607738819394{margin-top: 20px !important;}”][vc_column][vc_tta_tabs style=”modern” shape=”square” spacing=”10″ active_section=”1″][vc_tta_section i_icon_fontawesome=”fas fa-clock” add_icon=”true” title=”Course Duration” tab_id=”1607739142348-6446efe4-3252091f-e1d6″][vc_column_text css=”.vc_custom_1710828992802{margin-top: 0px !important;}”]Duration: 6 – 12 Months\u00a0<\/strong><\/p>\n
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Course Entry Requirements<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607734974342{margin-top: 20px !important;}”][vc_column]