This in-depth program is tailored to meet the needs of government investigators and HR personnel who are required to conduct or supervise investigations into workplace misconduct including but not limited to, harassment, bullying, interpersonal grievances, fraud, or corruption. The program can also be tailored to your regulatory or industry sector.

Delivered over two days, Conducting Workplace Investigations (Advanced) is suited to individuals with prior industry knowledge and experience in the investigations field. The course will enhance the scope of your capability, refresh your technical knowledge, improve your processes and develop your practical skills in line with the Australian Government Investigation Guidelines.

Conducting Workplace Investigations (Advanced) is designed to give you the resources and knowledge to manage complex and sensitive workplace investigations from complaint to closure. Dynamic, topical case studies emphasise the importance of investigative theories, frameworks and case law, making this an engaging and rewarding professional development opportunity.

Learning Outcomes

At the end of this short course, learners will be able to:

  • Explain the role of an investigation within their regulatory and policy framework.
  • Demonstrate judgement and technical skills applicable to a workplace investigation.
  • Understand the concepts of natural justice and procedural fairness.
  • Recognise and respond to conflicts of interest.
  • Prepare scope and develop terms of reference and investigation plan.
  • Identify a range of sources of evidence, including digital formats.
  • Maintain running sheets for an investigation.
  • Conduct interviews with complainants and witnesses using the PEACE model of interviewing and prepare statements.
  • Prepare letters of allegation that meet legal requirements.
  • Conduct formal records of interview with respondents.
  • Appropriately handle different sources of evidence and keep records.
  • Evaluate evidence gathered in an investigation.
  • Write an investigation report or brief of evidence.
  • Communicate and explain allegations, findings and rationale to stakeholders.
  • Demonstrate technical skills as a workplace advisor to employees, complainant, respondent and witnesses.

Private Course

Duration: Two days 9:30 AM – 4:30 PM AEDT
Delivery Mode: In person or virtual workshop
Class size: 4 – 25 learners
Course Fee: $3,800 plus GST per day (all added costs are exclusive of the course fee)

Learners who enrol in our nationally accredited PSP40416 Certificate IV in Government Investigations within six months of completing this two-day course receive a 25% discount, and may qualify for recognition of prior learning and/or credit towards the certificate. Learners wishing to take up this opportunity are advised to retain records of their attendance and their activities completed during the class.


Public Course

Duration: Two days 9:30 AM – 4:30 PM AEDT
Delivery Mode: Virtual workshop
Course Fee: $1,800 plus GST per student

Groups of 3 students or more enrolling together each get a 10% discount

Public Training Dates

  • 1 – 2 February 2024
  • 7 – 8 March 2024
  • 6 – 7 May 2024
  • 18 – 19 July 2024
  • 10 – 11 September 2024
  • 18 – 19 November 2024


Enrolments close: 1 week prior to the course commencement date.

If you would like a private course for 4 or more learners, these can be run in person or online. Please contact us directly to arrange.

Once your enrolment has been confirmed, if you need to withdraw you must do so at least three weeks prior to the course commencement. Any learners who wish to withdraw, cancel or reschedule their place after this time will be subject to our refund policy

    Conducting Workplace Investigations (Advanced)

    Course Entry Requirements

    • Must be 18 or more years old
    • Must have obtained an academic level of Year 12 or above or equivalent
    • Must meet course prerequisites and the requirements of our enrolment process

    More information

    Please contact us with questions about Conducting Workplace Investigations (Advanced).