This in-depth program is tailored to meet the needs of government investigators and HR personnel who are required to conduct or supervise investigations into workplace misconduct including but not limited to, harassment, bullying, interpersonal grievances, fraud, or corruption. The program can also be tailored to your regulatory or industry sector.

Delivered over three days, the WISE Workplace Training program Conducting Workplace Investigations (Advanced) is suited to individuals with prior industry knowledge and experience in the investigations field. The course will enhance the scope of your capability, refresh your technical knowledge, improve your processes and develop your practical skills in line with the Australian Government Investigation Guidelines.

Conducting Workplace Investigations (Advanced) is designed to give you the resources and knowledge to manage complex and sensitive workplace investigations from complaint to closure. Dynamic, topical case studies emphasise the importance of investigative theories, frameworks and case law, making this an engaging and rewarding professional development opportunity.

Learning Outcomes

At the end of this short course, learners will be able to:

  • Explain the role of an investigation within their regulatory and policy framework.
  • Demonstrate judgement and technical skills applicable to a workplace investigation.
  • Understand the concepts of natural justice and procedural fairness.
  • Recognise and respond to conflicts of interest.
  • Prepare scope and develop terms of reference and investigation plan.
  • Identify a range of sources of evidence, including digital formats.
  • Maintain running sheets for an investigation.
  • Conduct interviews with complainants and witnesses using the PEACE model of interviewing and prepare statements.
  • Prepare letters of allegation that meet legal requirements.
  • Conduct formal records of interview with respondents.
  • Appropriately handle different sources of evidence and keep records.
  • Evaluate evidence gathered in an investigation.
  • Write an investigation report or brief of evidence.
  • Communicate and explain allegations, findings and rationale to stakeholders.
  • Demonstrate technical skills as a workplace advisor to employees, complainant, respondent and witnesses.

Course fees

$1,800 per student

Groups of 3 students or more enrolling together each get a 10% discount

Learners who enrol in our nationally accredited PSP40416 Certificate IV in Government Investigations within six months of completing this three-day course receive a 25% discount, and may qualify for recognition of prior learning and/or credit towards the certificate. Learners wishing to take up this opportunity are advised to retain records of their attendance and their activities completed during the class.

Course Entry Requirements

  • Must be 18 or more years old
  • Must have obtained an academic level of Year 12 or above or equivalent
  • Must meet course prerequisites and the requirements of our enrolment process

Public training dates


  • 8 – 10 February 2022 – Brisbane 
  • 17 – 19 May 2022
  • 12 – 14 July 2022
  • 13 – 15 September 2022
  • 29 November – 1 December 2022

An important note: except for the QLD session listed above, for January – June 2022, all public courses will be delivered online using Zoom. If you would like a private course for 5+ learners, these can be run in person. Please contact us directly to arrange.

Once we know a course that suits you has sufficient enrolment numbers  go ahead, we’ll provide you with the details for your final confirmation.  You won’t receive an invoice until this happens.

Note that where enrolment numbers are low, courses may be rescheduled to ensure enough learners are present for effective group learning. Where this occurs, learners will be notified approximately two weeks before the date, and invited to the new sessions or offered an alternative arrangement. 

Please note that the delivery of classroom-based training is subject to change due to government mandated COVID19 restrictions and the need to ensure safety for all participants. As such, classroom-based training may be substituted with digital online training if required.

More information

Please contact us with questions about Conducting Workplace Investigations (Advanced).