How to Action a Complaint

Good leaders and organisations want to support complainants, and take their complaints seriously. But not every complaint has the same seriousness, actionability, or ring of truth to easily reach consensus on the appropriate workplace response. How can you filter the substantive issues from perceived issues, while bringing all your decision-makers and managers along for the…

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How to Structure an Allegation

The quality of an allegation can make or break your investigation, and the resulting disciplinary or industrial outcomes. We strongly encourage peer review of your allegations before they are issued, but even if you’re working alone this checklist will help you produce quality allegations in every case. Have you got your language and structure right?…

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Unfair Dismissal in Queensland

Unfair Dismissal Vince Scopelliti – Monday, August 02, 2021 A QLD Worker has won an #UnfairDismissal case after being terminated by his employer for refusing to carry out work that they believed to be unsafe. It was held that the employees have the right to refuse to perform unsafe work that would expose them to […]

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COVID-19 decision making: Who is essential?

Author: Eden Elliott – Tuesday, September 01, 2020. As employers, it can be difficult to classify any of your employees’ work as non-essential when every member of your team brings valuable individual strengths. These decisions can also pose significant risks where employers and employees want different things, sometimes leading to employees submitting appeals or complaints…

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Power and sexual harassment in the workplace

Author: Eden Elliott – Wednesday, July 01, 2020. Despite decades of effort and improvement in Australian workplace legislation and culture, sexual harassment is, unfortunately, still a real and prevalent issue, most recently for a former High Court justice. This case highlights the link between power imbalances and harassment behaviour. In 2018, the Australian Human Resources…

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