One of the most critical skills required by HR professionals in Australia today is the ability to undertake effective, quality and procedurally appropriate investigations into workplace misconduct.

Our foundation training program Investigating Workplace Misconduct (IWM)  provides participants with the essential knowledge and practice skills to lead or participate in the investigative process.

This one-day workshop focuses on the processes required to effectively assess complaints, interview parties, gather evidence and make critical decisions that affect employees. The course includes industry case studies which highlight current case law, industrial legislation, and the latest research on investigation methods, with a strong focus on interviewing techniques and the digital environment.

Our one-day IWM course is delivered by Wise Workplace Training independently, and is also delivered as a tailored HR professionals course in conjunction with the Australian Human Resources Institute (AHRI).

This course is specifically tailored to meet the needs of HR professionals and managers who are required as part of their role to conduct or manage investigations into;

  • workplace grievances, such as complaints regarding bullying and harassment
  • misconduct and or serious misconduct matters such as allegations of fraud, maladministration, procurement breaches, sexual harassment or discrimination.
  • performance management and other disciplinary issues in the workplace.
  • Code of conduct investigations along with investigation reviews

Learning Outcomes

At the end of this short course, participants will be able to:

  • Explain the role of an investigation within their legal and policy framework
  • Understand the concepts of natural justice and procedural fairness
  • Recognise when a conflict of interest arises
  • Conduct preliminary interviews with complainants and obtain detailed witness statements using the PEACE model of interviewing
  • Develop terms of reference
  • Identify a range of sources of evidence including digital formats
  • Develop an investigation plan
  • Maintain running sheets for an investigation
  • Draft letters of an allegation that meet legal requirements
  • Evaluate evidence gathered in an investigation
  • Complete an investigation report

Course Fees

$650 per person

Course Entry Requirements

  • Must be 18 or more years old
  • Must have obtained an academic level of Year 12 or above or equivalent
  • Must meet course prerequisites and the requirements of our enrolment process

Public training dates


  • 25 January 2022
  • 29 March 2022
  • 7 June 2022
  • 28 September 2022

An important note: for January – June 2022, all public courses will be delivered online using Zoom. If you would like a private course for 5+ learners, these can be run in person. Please contact us directly to arrange.

Once we know a course that suits you has sufficient enrolment numbers  go ahead, we’ll provide you with the details for your final confirmation.  You won’t receive an invoice until this happens.

If you’d like to enrol 5 or more learners, please contact us to arrange private delivery for your organisation.


Note that where enrolment numbers are low, courses may be rescheduled to ensure enough learners are present for effective group learning. Where this occurs, learners will be notified approximately two weeks before the date, and invited to the new sessions or offered an alternative arrangement. 

Please note that the delivery of classroom-based training is subject to change due to government mandated COVID19 restrictions and the need to ensure safety for all participants. As such, classroom-based training may be substituted with digital online training if required.

More information

Please contact us for more information about Investigating Workplace Misconduct.