This highly practical program uses exercises with fellow learners, investigators or even actors to test and develop your practical skills around conducting formal interviews to gather evidence in workplace matters. This 2-day program will enable you to produce quality, reliable evidence to support the professional and ethical investigation of workplace misconduct and compliance breaches.

Through case studies, dynamic role plays, live feedback, and reflective exercises, you’ll gain valuable insights and capabilities applicable to all interview contexts. Investigative Interviewing is suited to those seeking to grow their knowledge and ability in relation to cognitive interviewing, supporting memory recall in witnesses, interviewing vulnerable witnesses, and developing trauma-informed interview plans.

Learning Outcomes

At the end of this short course, participants will be able to:

  • Plan and structure interviews in accordance with the PEACE model
  • Utilise cognitive Interviewing strategies
  • Develop detailed interview plans
  • Understand the influence of trauma on memory and participation
  • Structure questions to obtain free recall
  • Understand how different question formats affect responses
  • Obtain formal records of interview
  • Utilise time lines to obtain chronologies
  • Obtain sketches to assist recall
  • Understand the role of support people
  • Handle difficult support people
  • Understand how different types of memory affect witness recall
  • Have strategies for dealing with difficult interviewees
  • Structure respondent interviews in accordance with the Conversation Management model of interviewing

The workshop will involve:

  • Presentations on theory
  • Group planning sessions
  • Extensive use of role play with real actors and/or experienced investigators

Course Overview

Duration: Two days 9:30 AM – 4:30 PM AEDT

Delivery Mode: In person or virtual workshop


Course Fees

Public classes: Please contact us to express interest

Private classes: $2,800 plus GST per day (classes range from 4-25)

Course Entry Requirements

  • Must be 18 or more years old
  • Must have obtained an academic level of Year 12 or above or equivalent
  • Must meet course prerequisites and the requirements of our enrolment process

Training Dates

If you would like a private course for 4 or more learners, these can be run in person or online. Please contact us directly to make arrangements.

If you want undertake this course but don’t have 4 or more learners, please contact us to express your interest. We will notify you once there are enough interested learners to run a public cohort.

An important note: during 2024, all public courses will be delivered online using Zoom

Once we know a course that suits you has sufficient enrolment numbers to go ahead, we’ll provide you with the details for your final confirmation. You won’t receive an invoice until this happens.

More information

If you have any questions or require more information about Investigative Interviewing please contact us.