How to Move Forward After a Workplace Investigation

  A workplace investigation can be a traumatic and emotional event for everyone involved. Let’s take a look at how an organisation can move forward after a workplace investigation, regardless of whether the complaint has upheld or if any disciplinary action has been taken. WHAT happens when an investigation is concluded? After the investigative process […]

Common Issues with Workplace Mediations

  Occasional conflicts and disputes are a fact of life in all workplaces. One of the best ways to defuse difficult situations, resolve office concerns and keep your staff happy is mediation. But even though this is a potentially very effective device in the employer’s toolkit, workplace mediations can go wrong. Let’s take a look […]

Why Compulsory Mediation is Doomed to Fail

  Mediation can offer effective resolution of workplace disputes. It’s a fair process that allows parties to be heard and encourages them to find a resolution both sides are satisfied with. Mediation should only be used when parties are willing to discuss their differences. In the case of a bullying complaint, an investigation is required […]

How to Improve Workplace Harmony

  Maintaining workplace harmony should be a key focus of every organisation. Conflict in the workplace can lead to behaviours such as bullying, harassment and discrimination. Staff can lack motivation, fail to work as a team and be generally unhappy. So how can employers and staff deal with conflict, and encourage staff to work together […]

Supporting Cultural Diversity in the Workplace

  Organisations are no doubt aware of the need to comply with anti-discrimination legislation, but actively encouraging cultural diversity in the workplace is becoming increasingly important – it can offer potential benefits far beyond simple compliance with the law. Let’s take a look at some of the benefits, and how organisations can manage cultural diversity. […]

Tackling a Toxic Workplace Culture

  Many people start off each year with a bundle of resolutions – to eat better, to exercise more, to spend more time with the kids… the list goes on. The start of a new calendar year is also a fantastic time for businesses to take stock and reassess. If your workplace culture is getting […]

5 Steps to Managing Difficult People in Mediations

Workplace mediations can be valuable tools for expelling conflict from the workplace without resorting to litigation. There are many possibilities for their use, including resolving conflicts between employees, managing an employee’s work performance, and introducing operational changes. But mediations can swiftly sail into hot water when one of the parties becomes difficult to deal with. […]

Getting It Out There: The Value of Good Debriefing

Getting It Out There: The Value of Good Debriefing Moments of conflict can and do arise in the workplace. When such problems arise, employers have an opportunity to involve staff in an organised debrief of the situation. Doing so can not only provide people with a chance to air their thoughts and feelings; employers might […]