Any sphere in which humans interact with each other is likely to involve certain levels of conflict. This is certainly the case in the workplace, where employees are required to spend significant amounts of time with people they may not otherwise choose to be involved with. Although workplace conflict is unavoidable, it does need to […]
Occasional conflicts and disputes are a fact of life in all workplaces. One of the best ways to defuse difficult situations, resolve office concerns and keep your staff happy is mediation. But even though this is a potentially very effective device in the employer’s toolkit, workplace mediations can go wrong. Let’s take a look […]
Mediation can offer effective resolution of workplace disputes. It’s a fair process that allows parties to be heard and encourages them to find a resolution both sides are satisfied with. Mediation should only be used when parties are willing to discuss their differences. In the case of a bullying complaint, an investigation is required […]
Maintaining workplace harmony should be a key focus of every organisation. Conflict in the workplace can lead to behaviours such as bullying, harassment and discrimination. Staff can lack motivation, fail to work as a team and be generally unhappy. So how can employers and staff deal with conflict, and encourage staff to work together […]
The start of a new year is a great time to do away with the conflicts of the past, to focus on positivity, and to improve the workplace for the benefit of everyone. Here’s how a little positive psychology and the use of workplace mediation to deal with any lingering disharmony can help to create […]
Workplace mediations can be valuable tools for expelling conflict from the workplace without resorting to litigation. There are many possibilities for their use, including resolving conflicts between employees, managing an employee’s work performance, and introducing operational changes. But mediations can swiftly sail into hot water when one of the parties becomes difficult to deal with. […]
The number and type of differing workplace problems is certainly considerable. It is no surprise then that the mechanisms for tackling these various grievances and disputes are similarly numerous. One common question that managers and workplace consultants face is how to choose between differing approaches to dispute resolution. In this article, we take the example […]
by WISE mediator Anna Faoagali Mediation – A Case Study Steve worked in a young, fast-growing technology business as a team leader. When the post of manager in his department became vacant, the CEO asked him to fill in while they head-hunted for the right person. Steve had worked at the company almost since it […]