Interview Techniques for Workplace Investigations

In any workplace investigation, there will be multiple competing factors for an investigator to consider. One core issue is developing the appropriate interview strategy. Investigative interviewing requires careful consideration of the purpose of the investigation, and exactly who will be interviewed. There is also the question of tone – ensuring that the interview remains cordial […]

Improving Your Investigative Interviewing Skills

  To any outsider, the job of investigative interviewing seems fairly straightforward – questions are asked and then answers are provided. Yet as we know, the job of interviewing parties in the course of a workplace investigation can be anything but simple. For example, the investigative interviewer must ensure procedural fairness at every step along […]

Picture it! Enhancing memory recall in interviews

Using Sketches to Trigger Memory in Interviews Professional investigators face one challenging adversary – human memory. The deterioration of memories over time, plus a number of ‘tricks’ that the brain can play when attempting to recall information has often frustrated professionals in the field. The well-known PEACE model of interviewing certainly assists workplace investigators to […]