The Risk of Ignoring Reports of Sexual Abuse

The matter of  Matthew v Winslow Constructions Pty Ltd brings to light the importance of duty of care in a sexual harassment matter. The Supreme Court of Victoria has awarded an employee over $1.3 million in damages after finding that her employer was negligent in failing to provide a safe working environment and allowing her to […]

Does the NDIS Complaints System Have Enough Reach?

For those vulnerable people across Australia living with disability, the introduction of the National Disability Insurance Scheme (NDIS) has been heralded as a much-needed security net. And for those caring for disabled individuals, the NDIS provides a framework for sustainable care arrangements. In many ways, the introduction of the NDIS is the ultimate ‘good news’ […]

How to Handle Complaints in the Aged Care Sector

With Australia’s aging population, it comes as no surprise that the demand for various aged care services continues to escalate. It is also somewhat inevitable that complaints will rise, as aged clients and their loved ones navigate their expectations and emotions in a relatively challenging time. We examine the latest work of the aged care […]

The State of Bullying in Victoria

There has been a deluge of reports coming out of Victoria in the last few months focusing on bullying and harassment. The hair-raising antics of former Geelong Mayor Darryn Lyons are detailed in the parliamentary inquiry report released last week. Lyons is reported to have threatened, bullied and displayed other unacceptable behaviours towards staff. He […]