How Fact-Finding and Disciplinary Investigations Differ Vince Scopelliti – Tuesday, February 25, 2020 When dealing with allegations of staff misconduct, employers must be able to clearly delineate between fact-finding and disciplinary investigations. This includes communicating the difference to staff involved in the process. fact-finding vs formal investigation A ‘fact-finding’ process is often a necessary preliminary […]
Procedural fairness must be top of mind, for all organisations when conducting a workplace investigation. Failing to allow an employee sufficient time to respond to an allegation or taking a pre-determined view of the outcome of an investigation, for example, proceeding with terminating employment, can leave an employer open to an unfair dismissal claim. The […]
For many businesses, one of the critical HR questions is whether investigations into alleged employee misconduct or misbehaviour should be outsourced or conducted in-house. Depending on the nature of the business and the complaint, it may not always be appropriate or cost-effective for investigations to be referred externally. However, in other circumstances, particularly when the […]
There is a high likelihood that every employer will have to deal with action – or at least the threat of action – involving the Fair Work Commission (FWC). Let’s take a look at the role of the FWC, and the importance of a defensible investigation report in the event an employee lodges a claim. […]
When conducting investigations in the workplace, senior staff and human resource managers often have to deal with uncooperative respondents. Understandably, this can significantly hamper the progress of the investigation. WHat is an uncooperative respondent There are many ways in which the smooth running of an investigation can be negatively affected by an uncooperative respondent. This […]
When conducting a workplace investigation, it is essential that there is consideration given to maintaining an appropriate balance between professionalism, impartiality and empathy. By ensuring that this balance is maintained, employers are best able to protect the interests of staff, and safeguard against allegations of inappropriate conduct during the investigatory stage. the need for professionalism […]
Using in-house resources to sort out organisational problems certainly makes a lot of sense. HR departments tend to be well equipped to receive and manage internal complaints, facilitating solutions as they go. But while sourcing external assistance can seem unnecessary, there are certain serious workplace situations where calling in specialist investigative expertise will be the […]
When conducting investigations or otherwise making determinations in the workplace, it is essential to avoid bias, whether conscious or unconscious. It is equally important to avoid a situation where co-workers believe decisions made in the workplace are biased – whether real or perceived. What is unconscious bias? Unconscious bias may take a number of […]
Workplace bullying is somewhat of a scourge in modern society. Broadly categorised by Reach Out Australia as any behaviour which is physically, mentally or socially threatening and takes place in the employment context, it can have an enormous impact on staff effectiveness, employee retention, the number and type of worker’s compensation claims and, of course, […]
Sometimes you just can’t or shouldn’t conduct a misconduct investigation in-house. Where there are conflicts of interest or specialist skills required, organisations may be best suited to engaging the services of a private provider to obtain the information required for the business to make the right decisions. But how do you know if the […]