It is well-known that certain industries, particularly those involving disability or aged care services, have a higher than average level of client-facing risk. This is in part because consumers of these services generally have higher levels of physical needs, and may also have difficulties expressing themselves clearly or consistently. As a result of these unique […]
The issue of workplace bullying is much more openly discussed these days, and most employees are aware that they can make a formal complaint to their employers and have the matter investigated – with appropriate resolution to follow. But what happens if you are not the victim, but instead have been accused of being the […]
Workplace bullying is somewhat of a scourge in modern society. Broadly categorised by Reach Out Australia as any behaviour which is physically, mentally or socially threatening and takes place in the employment context, it can have an enormous impact on staff effectiveness, employee retention, the number and type of worker’s compensation claims and, of course, […]
Some of the important decisions handed down in the employment law world during 2016 would have left more than one employer very glad that they were not the ones facing the Fair Work Commission! In part 1 of our year-end review of the cases of 2016, we covered the interplay between employment law and […]
We understand that for busy employers, time and energy are definitely limited resources. Regularly spread thin by the demands of customers, suppliers and employees, it can certainly be difficult to notice the finer goings-on of the everyday workplace. For this reason, human resource issues such as depression and other mental illnesses in […]
We’re aware that for all business owners, the majority of days – and plenty of nights as well – will be spent juggling multiple balls connected to customers, products, services, payroll, health and safety, suppliers, marketing… the list goes on! And even with the best systems in place, we have all experienced what can happen […]
It is heartening to see that the stigma around mental illness is slowly reducing, both in workplaces and the broader community. Yet when it comes to identifying and monitoring mental illness at work, many employers are uncertain of the best mechanisms to use. We understand that employers want to do the right thing by their […]
We know that for many employers, it can be rather challenging to face the complexities of work-related psychological injury claims. For decades, trip and fall incidents, burns, bending and other visible physical injuries all tended to dominate workplace safety concerns for both employers and insurers alike. Now, with medical advances drawing solid links between employment issues […]
A quarter of Australian bosses are the targets of upward bullying according to a study conducted by Griffith University. Upward bullying occurs when a manager is subjected to bullying behaviour by their subordinates. Recent research presented at the 10th International Conference on Workplace Bullying in Auckland last week presented new research on the dynamics of […]
The start of a new year is a great time to do away with the conflicts of the past, to focus on positivity, and to improve the workplace for the benefit of everyone. Here’s how a little positive psychology and the use of workplace mediation to deal with any lingering disharmony can help to create […]