Protecting Whistleblowers: Are You Ready for the Changes?

  With new whistleblower protections to take effect in early 2019, it is essential that organisations understand the broad legislative changes to the Corporations Act 2001 due to be debated in Parliament. In addition to the requirement for formal mechanisms and strategies to protect and assist whistleblowers, both public and large private corporations will need […]

Failing to Involve HR and Other Investigation Mistakes

  Being able to conduct a competent workplace investigation is essential for employers, especially when allegations of bullying, misconduct or inappropriate office behaviour are made. Mistakes made during an investigation may result in serious consequences, including legal action. Let’s take a look at the basics of an investigation, and some key mistakes to avoid. WHy […]

Why Compulsory Mediation is Doomed to Fail

  Mediation can offer effective resolution of workplace disputes. It’s a fair process that allows parties to be heard and encourages them to find a resolution both sides are satisfied with. Mediation should only be used when parties are willing to discuss their differences. In the case of a bullying complaint, an investigation is required […]

Inside the Fair Work Commission: How it Operates

  Most employers and employees are likely have at least some contact with the Fair Work Commission (FWC) during their working lives. This might be as simple as obtaining information about award conditions and employee rights, or as contentious as appearing before the FWC in a workplace dispute or unfair dismissal matter. So how does […]

Complaints Management Under the NDIS

  The National Disability Insurance Scheme (NDIS) was introduced in mid-2013 to facilitate a support system for disabled Australians. In many ways, this has begun to streamline and simplify the process whereby many thousands of Australians under the age of 65, who have sustained a permanent and residual disability, are able to access healthcare services. […]

Is Your Complaints Procedure Effective?

Risk management is an important aspect of running a successful business: Whether this takes the form of ensuring compliance with corporate governance programs, reducing instances of workplace fraud or financial misconduct, or eliminating bullying or other forms of harassment. Having a strong and coherent whistleblower program in place can help protect your organisation’s interests in […]

How Can HR Support Staff During a Workplace Investigation?

Where a complaint has been made by one staff member against another, and a workplace investigation takes place, all kinds of emotions can be running high. People participating in a workplace investigation, whether as complainants, respondents or even witnesses, can suffer symptoms of mental health issues such as depression and anxiety, as well as emotional […]

Handling a Paranoid Response to Workplace Investigations

In conducting workplace investigations, both the alleged victim and perpetrator and potentially even witnesses may have an intensely personal reaction to the accusations. But what happens if one of the people involved in a workplace investigation has a mental illness or otherwise suffers from poor mental health? In this situation, a workplace investigation can be […]