How Can HR Support Staff During a Workplace Investigation?

Where a complaint has been made by one staff member against another, and a workplace investigation takes place, all kinds of emotions can be running high. People participating in a workplace investigation, whether as complainants, respondents or even witnesses, can suffer symptoms of mental health issues such as depression and anxiety, as well as emotional […]

Restrictive Practices vs Assault

It is well-known that certain industries, particularly those involving disability or aged care services, have a higher than average level of client-facing risk. This is in part because consumers of these services generally have higher levels of physical needs, and may also have difficulties expressing themselves clearly or consistently. As a result of these unique […]

Her Word Against His – Detecting Lies in Interviews

One of the most challenging aspects for employers attempting to deal with workplace bullying or misconduct is getting to the truth of allegations, especially in circumstances where the apparent victim’s version of events contradicts that of the alleged bully. Most of the time, this disparity can be put down to differences of opinion or misinterpretation […]

So You’ve Been Accused of Bullying – What Now?

The issue of workplace bullying is much more openly discussed these days, and most employees are aware that they can make a formal complaint to their employers and have the matter investigated – with appropriate resolution to follow. But what happens if you are not the victim, but instead have been accused of being the […]

Unexplained Injuries in Care – 3 Tips for Investigators

  It goes without saying that injuries occur in all workplaces, not just the community sector. Yet there are certain unexplained injuries within care environments that should receive particular attention. We set out our top three 3 tips for investigators when confronted with an unexplained injury allegation in aged or disability care contexts.   1. […]

Investigating Complaints of Abuse by Carers

When vulnerable individuals in our society are subjected to abuse by their carers, our response as a community is understandably one of outrage. It seems beyond belief that this could happen. But the sad reality is that some individuals within aged care facilities, disability care contexts, at home or in childcare centres can face abuse […]

What Does Child Protection Look Like in 2017?

There is no doubt that the sobering outcomes of the Royal Commission into Institutional Responses to Sexual Abuse have caused Australian organisations to take stock of their child protection strategies. Investigating and preventing abuse in care has become a non-negotiable priority issue for many citizens and institutions across the nation. So what is the current […]