You Just Discovered a Worker May Be a Paedophile: What Now? Finding out that someone you know might be a paedophile can cause quite a shock. And when that person is an employee, a whole raft of questions can surface at once. Who reported this, and in what manner? How should you go about finding […]
Four Steps to a Great Investigation Report By the time a workplace investigator has reached the stage of compiling the investigation report, many hours, documents and interview outcomes have no doubt accumulated. How to bring all of this together effectively into a quality report might seem quite challenging. Yet, by dividing the task of reporting into […]
Getting It Out There: The Value of Good Debriefing Moments of conflict can and do arise in the workplace. When such problems arise, employers have an opportunity to involve staff in an organised debrief of the situation. Doing so can not only provide people with a chance to air their thoughts and feelings; employers might […]
The number and type of differing workplace problems is certainly considerable. It is no surprise then that the mechanisms for tackling these various grievances and disputes are similarly numerous. One common question that managers and workplace consultants face is how to choose between differing approaches to dispute resolution. In this article, we take the example […]
When Your Risk Assessment Differs From Official Findings When something goes wrong at the worksite, business owners and managers are often left to scratch their heads not only about how the event occurred, but also about the investigative process that follows. Given that a workplace investigator is an objective third party, workplace investigation reports can […]
How to Plan a Workplace Investigation and Why it’s Important If you are conducting either internal or external workplace investigations, it is crucial that you formulate a unique plan of action for each investigative process. No two workplace issues are the same, and a well-structured investigation plan will ensure that you account for the many […]
If you are dealing with an employee dispute, suspected misconduct or allegations of harassment and bullying in many cases it may be necessary to hire an external investigator. Utilising the services of an unbiased third party means that you can be sure your investigation will be free from personal conflict and the person in charge […]
Knowing when to hire an external investigator and when to undertake an internal investigation can be tricky. If you have an employee or group of employees who have been accused of misconduct or suspect that bullying or harassment is taking place in your organisation when is it appropriate to look into the matter yourself […]
Workplace misconduct, bullying and harassment are surprisingly common among Australian organisations. Although many problems can be managed and resolved through in house human resources and management, sometimes hiring an external investigator is the best option. A good workplace investigation follows a series of steps to ensure a fair outcome for everyone and an unbiased […]
Keiko Adachi v Qantas Airways Limited 12 Feb 2014. [2014] FWC 518. If you don’t want your investigation failing because you’ve stumbled into the sticky trap of “investigator bias”, take note of these lessons from Qantas in a ruling by the Fair Work Commission early this month. The FWC found in favour of the […]