What Evidence Should Be in a Workplace Investigation Report?

  In every workplace, there will eventually be a situation where an investigation needs to be carried out into an employee’s compliant or conduct. One of the most crucial aspects of conducting workplace investigations includes preparing an investigation report which can be relied upon for any future purpose, including carrying out and implementing disciplinary action […]

Complaints Management Under the NDIS

  The National Disability Insurance Scheme (NDIS) was introduced in mid-2013 to facilitate a support system for disabled Australians. In many ways, this has begun to streamline and simplify the process whereby many thousands of Australians under the age of 65, who have sustained a permanent and residual disability, are able to access healthcare services. […]

Performance Management to Avoid Bullying Complaints

  Staff who are subject to increased employer supervision or performance management may feel that they are being personally victimised, attacked or even bullied. It may be difficult to distinguish between reasonable performance management and bullying, especially when the worker involved is sensitive by nature, has personal stress factors, fails to acknowledge their own performance […]

Protecting Whistleblowers During Workplace Investigations

  Feedback from employees is crucial to employers wanting to keep their finger on the pulse of a business. It is essential for management to be aware of risky behaviours occurring within a workplace, such as bullying, circumstances giving rise to easily preventable worker’s compensation claims, failure to comply with regulations, corruption, or even criminal […]

Is Your Complaints Procedure Effective?

Risk management is an important aspect of running a successful business: Whether this takes the form of ensuring compliance with corporate governance programs, reducing instances of workplace fraud or financial misconduct, or eliminating bullying or other forms of harassment. Having a strong and coherent whistleblower program in place can help protect your organisation’s interests in […]