Eden has over a decade of experience in investigations across the disability, child safety and insurance sectors. Eden has been our Training and Development Manager for the past 3 years focussing on trauma-informed offerings as well as specialised investigation frameworks.

Inside the Fair Work Commission: How it Operates

  Most employers and employees are likely have at least some contact with the Fair Work Commission (FWC) during their working lives. This might be as simple as obtaining information about award conditions and employee rights, or as contentious as appearing before the FWC in a workplace dispute or unfair dismissal matter. So how does […]

Stand By Me: The Role of the Support Person

  For an employee who is on the receiving end of disciplinary action, performance management or a workplace investigation, it is an upsetting, and even a potentially traumatic experience. Every employee involved in such a process is entitled to have a support person present during any meetings or interviews. A failure to afford an employee […]

Supporting Cultural Diversity in the Workplace

  Organisations are no doubt aware of the need to comply with anti-discrimination legislation, but actively encouraging cultural diversity in the workplace is becoming increasingly important – it can offer potential benefits far beyond simple compliance with the law. Let’s take a look at some of the benefits, and how organisations can manage cultural diversity. […]

Evolving and Moving on from a Workplace Investigation

  Most employers are aware of the importance of conducting workplace investigations to deal with complaints or allegations. But what happens after the investigation is over? There may be a sense of disconnectedness, embarrassment, awkwardness or even anger amongst staff, particularly if disciplinary action has been taken or an employee has left the organisation. Although […]

How Surveys Can Uncover Secrets of Your Workplace Culture

  Employers are becoming increasingly aware of the importance of a positive workplace culture. A workplace culture which helps foster happy employees can increase productivity, reduce absenteeism and have a positive flow-on effect to customers. But just how can senior management get staff, particularly junior staff, to open up about how they feel? One excellent […]

The Cost of Aggressive Leaders

  There are many different skills which are required for an effective leader – such as excellent communication skills, perseverance, the ability to inspire and motivate staff, clarity of thought, and efficiency. But one detrimental trait that many leaders may possess is aggression. Although it is often accepted that a domineering personality seems to go […]

Tackling a Toxic Workplace Culture

  Many people start off each year with a bundle of resolutions – to eat better, to exercise more, to spend more time with the kids… the list goes on. The start of a new calendar year is also a fantastic time for businesses to take stock and reassess. If your workplace culture is getting […]