Eden has over a decade of experience in investigations across the disability, child safety and insurance sectors. Eden has been our Training and Development Manager for the past 3 years focussing on trauma-informed offerings as well as specialised investigation frameworks.
Most workplace investigators operate fairly and thoroughly, producing high quality reports following each investigation. Yet oversights do occur – and some investigators have been known to miss vital clues or pieces of the workplace puzzle.Similarly, even though all essential material might be uncovered during an investigation, it still might not be accurately incorporated into the […]
Most of us agree that volunteer work is an excellent initiative; one of those ‘win-win’ situations where both the organisation and the community benefit from the unpaid work of kind citizens. We also understand that even the best work-related relationships have their challenges. These include issues around workers compensation, clashes between paid and […]
With Australia’s aging population, it comes as no surprise that the demand for various aged care services continues to escalate. It is also somewhat inevitable that complaints will rise, as aged clients and their loved ones navigate their expectations and emotions in a relatively challenging time. We examine the latest work of the aged care […]
Fraud is enormously detrimental to Australian organisations, with KPMG putting the average cost of each case in 2015 at $1.4 million. There can be a number of reasons why an employee commits fraud, such as personal financial pressures, personality traits, rationalisation, and opportunity. Since it’s fairly impossible to control other people’s personalities, thoughts and […]
When it comes to workplace fraud, it can be tempting to boil down the cause into simplistic statements, such as saying the fraudster was just “greedy and dishonest.” But of course things are generally not quite that simple, and just as plane crashes usually require at least two or three things to go wrong, in […]
Sometimes when we investigate issues of misconduct and/or corruption in workplaces, we find ourselves asking – why didn’t anybody notice this earlier? Yet more often than not the answer to this question will be that people at least partially knew, but for a number of reasons they felt unable to act. Those reasons tend to […]
We understand that for busy employers, time and energy are definitely limited resources. Regularly spread thin by the demands of customers, suppliers and employees, it can certainly be difficult to notice the finer goings-on of the everyday workplace. For this reason, human resource issues such as depression and other mental illnesses in […]
By Andrew Hedges Can workplace corruption be halted? Is there a way to stop workplace corruption from mushrooming or thriving? It obviously has to trickle from the top down, so managers and supervisors need to be made aware of their role in changing the culture. If there is a real desire to tackle workplace […]
By Andrew Hedges Wanting to belong How does bullying operate in the corrupt workplace? If there is anything a new employee in a workplace does not want to feel is it’s being an outsider. Just as a new student in an established class at school wants to fit in and be a part […]
By Andrew Hedges WORKPLACE CORRUPTION AND SOCIAL IDENTITY If you’re new to an organisation and you’re given a company credit card for work-related expenses such as taking clients out to lunch or for travel purposes, your social identity can be tied in to how the workplace culture “interprets” that company credit card. This ties in […]