Eden has over a decade of experience in investigations across the disability, child safety and insurance sectors. Eden has been our Training and Development Manager for the past 3 years focussing on trauma-informed offerings as well as specialised investigation frameworks.

How to Stop Workplace Bullying in its Tracks

How to Stop Workplace Bullying in its Tracks Workplace bullying is an enormous problem, which can be very difficult to manage effectively. Not only does the victim experience high levels of stress, but bullying can cause a loss of productivity, and prevent staff from being able to work together. It can also result in more […]

Sex, Lies and Audiotape

Versions of Events Differ? Raising Challenges in Interviews If you are conducting a workplace investigation, no doubt you’re dealing with something unpleasant. All the more so because at some point you will have to conduct an interview with the person against whom allegations have been made. Allegations have been made, an interview is required To […]

Essential Tips for Using Timelines During Interviews

How to Use Timelines in Interviews When conducting an investigative interview in the workplace, finding out exactly ‘who did what when’ can be somewhat easier said than done. Because we are generally interviewing a number of people and collating various documents and/ or items, we need to find ways to accurately collect and reconcile the […]

The Ripple Effect – Bullying Impacts on Bystanders

Eye of the Beholder: The Impacts of Bullying on Observers The all-too-clear effects of bullying upon targeted workers have been closely studied across many years. In a bid to reduce bullying-related injuries and impairments, employers have worked hard to prevent and detect bullies in the workplace. Yet how do those who observe bullying behaviour – […]

Picture it! Enhancing memory recall in interviews

Using Sketches to Trigger Memory in Interviews Professional investigators face one challenging adversary – human memory. The deterioration of memories over time, plus a number of ‘tricks’ that the brain can play when attempting to recall information has often frustrated professionals in the field. The well-known PEACE model of interviewing certainly assists workplace investigators to […]

Reasonable Action? FWC ruling on Willis

Reasonable Action? FWC ruling on Willis In a recent matter before Commissioner Lewin of the Fair Work Commission (FWC), some rather interesting findings were made around the question of ‘reasonable management action’. The case in question, Willis v Gibson & Anors, highlighted the reality that a jurisdictional challenge made upon such a basis will be […]