Eden has over a decade of experience in investigations across the disability, child safety and insurance sectors. Eden has been our Training and Development Manager for the past 3 years focussing on trauma-informed offerings as well as specialised investigation frameworks.

Investigating Complaints of Abuse by Carers

When vulnerable individuals in our society are subjected to abuse by their carers, our response as a community is understandably one of outrage. It seems beyond belief that this could happen. But the sad reality is that some individuals within aged care facilities, disability care contexts, at home or in childcare centres can face abuse […]

What Does Child Protection Look Like in 2017?

There is no doubt that the sobering outcomes of the Royal Commission into Institutional Responses to Sexual Abuse have caused Australian organisations to take stock of their child protection strategies. Investigating and preventing abuse in care has become a non-negotiable priority issue for many citizens and institutions across the nation. So what is the current […]

Unpacking the Concept of Reasonableness

Across all Australian workplaces the phenomenon of bullying is without doubt a front-and-centre topic. And as a result, overt instances of bullying in the workplace now tend to be more readily identified than ever before. One challenging idea for all concerned however is this; is it possible that management action that is entirely reasonable could […]

Inference or Evidence? Professionals Know the Difference

In the conduct of any workplace investigation, it can sometimes be tempting to hurry past those alleged facts that appear “perfectly clear”. Such perceptions arise when we draw together two or more related elements from an investigation, add our own assumptions on the matter, and infer from this a particular conclusion. Unfortunately, such inferences almost […]

Liability for Volunteers: The Question of Workers Compensation

Workers compensation is one of those central issues that necessarily impacts upon the thinking and planning of Australian employers. To use the old phrase – “accidents happen.” And indeed, it is this inevitability that leads to the simple, no-fault basis of most Australian statutory workers’ compensation schemes. Yet workers compensation is a variable beast, and […]